eCommerce Logistics

For eCommerce businesses, delivery performance has a direct impact on the customer experience. Once an order leaves the seller, customers expect clear tracking, reliable delivery windows, and fewer failed delivery attempts. This is where the right delivery network becomes critical.

Through our wider group of companies, we support eCommerce retailers with parcel pickup and delivery services across metro, out-of-metro, and regional areas. This gives customers access to an established delivery network with its own vehicles, practical local coverage, and the flexibility to support both regular daily volumes and growing order demand.

The service is designed for businesses that need a more cost-effective and responsive alternative for getting parcels out to their customers. Whether orders need to move same day, next day, across metro areas, or into regional locations, we can help connect the delivery requirement with the right service option.

We also support system integration and tracking visibility, helping customers reduce manual admin and keep better control over their outbound parcel movements. With a native tracking portal, delivery activity can be monitored more clearly from dispatch through to completion.

Across the wider delivery network, the group handles approximately 20 million deliveries per year and maintains a 99.2% first-time delivery KPI. That scale, combined with strong metro and regional capability, allows us to offer eCommerce customers a practical delivery solution built around reliability, coverage, and competitive rates.