Building a More Responsible Freight Model

Efficient freight is often more sustainable freight. By improving planning, reducing unnecessary movements, consolidating shipments where practical and using better visibility across the supply chain, we help reduce wasted time, duplicated handling and avoidable transport activity.

This includes smarter routing, better coordination between freight, warehousing and final-mile delivery, and using digital systems to reduce manual paperwork and improve accuracy across each shipment.

Our broader logistics group is working towards net zero across its transport fleet by 2040.

This transition focuses on improving the vehicles and transport assets within our direct control, while continuing to work with trusted freight and transport partners across the wider supply chain. As technology, infrastructure and commercial options continue to develop, we aim to support practical, measurable improvements in fleet efficiency and emissions reduction.

Instead of relying only on one large central hub, our model uses smaller, strategically located micro hubs across the areas we service.

This allows freight to be stored, handled and distributed closer to customers and delivery points. A micro-hub model can help reduce unnecessary cross-city movements, improve response times, support more efficient delivery planning and create a more flexible logistics network.

For customers, this means a smarter operating model that supports both service performance and more responsible movement of cargo.